Terms & Conditions

Please read these terms and conditions carefully before using our services.

1. Acceptance of Terms

By accessing and using Fix My Bag services, you accept and agree to be bound by these terms and conditions.

2. Services

We provide luxury bag and leather goods repair services. All repairs are subject to assessment and quotation before work begins.

3. Quotations and Pricing

All quotes are valid for 30 days from the date of issue. Prices may vary if additional work is required upon closer inspection of the item.

4. Turnaround Times

Estimated turnaround times are provided as a guide only and are not guaranteed. We will notify you of any delays.

5. Collection and Delivery

We offer a nationwide collection and delivery service. Items are fully insured while in our care.

6. Guarantee

All repairs come with a 12-month guarantee against defects in workmanship.

7. Limitation of Liability

While we take every care with your items, our liability is limited to the cost of the repair or the insured value of the item, whichever is lower.