At Fix My Bag, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, request a repair quote, or contact us for support. This may include your name, email address, phone number, and delivery address.

How We Use Your Information

We use your information to:

• Process and manage your repair orders
• Communicate with you about your repairs
• Send you updates and marketing communications (with your consent)
• Improve our services and customer experience

Data Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information at any time. Contact us at privacy@fixmybag.com for any data-related requests.